Google Calendar Booking
# support
d
The google.calendar.event.create tool is not functioning correctly. When I attempt to create an appointment for a specific time, the event is scheduled at a different time, despite the tool acknowledging the requested time for the call.
v
This is likely a timezone discrepancy issue. Add the following to your system prompt to fix it:
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The current date is {{"now" | date: "%A, %B %d, %Y", "America/New_York"}} and the time is {{"now" | date: "%I:%M %p", "America/New_York"}}
This ensures Vapi correctly interprets the user's timezone when scheduling events. You may need to replace "America/New_York" with your actual timezone. Sources: - [Discord discussion about timezone issues](https://discord.com/channels/1211482211119796234/1334271734332784773) - [Discord solution for calendar booking](https://discord.com/channels/1211482211119796234/1341859467884498976)
d
I already have that. Sometimes itll make an appointment correctly, then other times it doesnt. Its not consistent.
e
You can build a scenario on make.com and connect it to your vapi through a function tool. The scenario will help you in checking availability and booking calls.
d
The tool is working for specific times. However when I request to book an appointment at 2:30 PM its setting the appointment for 9:30 AM . Its then telling me I successfully booked an appointment at 2:30 PM even though it booked an appointment at 9:30 AM
e
There's a vapi documentation that tells your assistant the current time. I can't provide it right now but you can search for it
c
Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!
u
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@! IvanI can work with your timezone
d
Call ID: c378879f-49e7-41f7-9748-82ee80993be4 Timestamp: May 1, 2025, 03:41 Response Expected: My google calendar is not being updated correctly. For sometimes i request it works properly but not all the time. Actual Response: Google calendar is not being properly updated
e
I don't need your call ID, I can help you out by setting the workflow up for you.
d
@Shubham Bajaj
c
looking into this now
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