Call Automatic Cut and logs showing customer busy
# support
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Call Id : d54dadde-a520-4777-a98b-b4ccea539f2a
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In Vapi's system, "customer busy" means the customer's line was busy when the call was attempted. To troubleshoot this issue with your call ID (d54dadde-a520-4777-a98b-b4ccea539f2a), navigate to the Vapi Dashboard > logs > calls, locate your call ID, and review the detailed logs for error messages. If you can't identify the cause, contact Vapi support at support@vapi.ai with your call ID, timestamp, and a description of the issue for further assistance. Sources: - [Meaning of logs showing customer busy in Vapi](https://discord.com/channels/1211482211119796234/1342498387320373301) - [How to use Call Id to debug call issues in Vapi](https://discord.com/channels/1211482211119796234/1339467226381684789) - [Troubleshooting steps for logs showing customer busy in Vapi](https://discord.com/channels/1211482211119796234/1334280135683084328)
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This ticket has been resolved over DM and Discord general section.
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