Upgrading to a full account
# support
c
I do not know how to upgrade my account to a full account, each time I call the assistant’s number I get a message saying I am still on a trial account I want to upgrade.
v
# How to Upgrade Your Vapi Trial Account To upgrade from a trial to a full account: 1. Go to the billing page: [https://dashboard.vapi.ai/org/billing](https://dashboard.vapi.ai/org/billing) 2. Add your payment details 3. Purchase additional credits by clicking 'Switch to Credit Based Billing' and making a payment If you still see the trial message, it might be coming from Twilio. Check your Twilio account settings or contact Vapi support at support@vapi.com for assistance. Sources: - [Vapi Billing FAQ](https://docs.vapi.ai/billing/billing-faq) - [Vapi Changelog](https://docs.vapi.ai/changelog/2024/10/10) - [Discord Channel](https://discord.com/channels/1211482211119796234/1336565895266435135)
k
Go to your dashboard, then head to Billing section, switch to credit-based billing, and add credits to your account or email sahil@vapi.ai
v
Message marked as helpful by @CallMeMrBot! 🎉
k
checking if this is resolved/solved for you?
4 Views