Your goal is achievable . Vapi and GHL can be integrated with make.com to streamline your workflow. Instead of manually asking for first and last name, we can set up a trigger in make.com that searches GHL contacts based on phone number or email, then it adds a suitable tag to the contact, which is often more reliable. I can help you build this workflow. We can connect Vapi to GHL via make.com, enabling the receptionist to identify returning customers and even automate scheduling, rescheduling, and cancellations. I can make this happen for you!