Hello, my VAPI assistant stopped responding

### Check Your Transcriber Configuration One common issue with non-responsive VAPI assistants is transcriber problems. Try changing your transcriber provider:

javascript
// In your VAPI dashboard or via API
// Change from Deepgram to an alternative like Whisper
{
  "transcriber": {
    "provider": "whisper", // Try "whisper", "gladia", or "azure"
    "model": "default"
  }
}

Several users resolved similar issues by switching transcribers when their assistant stopped responding. Source: - [Discord discussion about transcriber issues](https://discord.com/channels/1211482211119796234/1343612796717371393)

where to Check Your Transcriber Configuration

### Check Transcriber Configuration in VAPI Dashboard Access your VAPI dashboard at [dashboard.vapi.ai](https://dashboard.vapi.ai/) and navigate to your assistant's page. Look for the Transcribers tab where you can view and modify the provider, model, and language settings.

javascript
// Example configuration
{
  "transcriber": {
    "provider": "deepgram",
    "model": "nova-2",
    "language": "en"
  }
}

According to [VAPI documentation](https://docs.vapi.ai/customization/multilingual), you can see all supported languages and available models for each provider in this section. Sources: - [VAPI Documentation Multilingual](https://docs.vapi.ai/customization/multilingual) - [VAPI Documentation Web Quickstart](https://docs.vapi.ai/quickstart/web) - [VAPI Documentation Dashboard Quickstart](https://docs.vapi.ai/quickstart/dashboard)

done but same problem @Vapi Support Bot

### Check Server URL and Endpoint Configuration Ensure your server URL in the VAPI Dashboard is correct and accessible, and verify your endpoint is properly set up:

javascript
// Verify these settings in your dashboard
{
  "server": {
    "url": "https://your-server.com/webhook",
    "method": "POST"  // Ensure endpoint accepts POST requests
  }
}

Try testing your endpoint manually using a tool like Postman or cURL to confirm it's receiving requests properly. Source: - [Discord discussion](https://discord.com/channels/1211482211119796234/1326809606671958080)

where to find this @Vapi Support Bot

### Find Server URL in VAPI Dashboard Access the VAPI dashboard at [dashboard.vapi.ai](https://dashboard.vapi.ai/) and navigate to the Account page where you'll find the Server URL field. This is where you can configure the endpoint that receives conversation data from Vapi.

javascript
// Example configuration
{
  "server": {
    "url": "https://your-server.com/webhook"
  }
}

Sources: - [Vapi Documentation](https://docs.vapi.ai/server-url) - [Vapi Dashboard](https://dashboard.vapi.ai/)

Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!