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# support
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Hello team, my email address for vapi account is writinggeek1@gmail.com and I am facing below issues with regards to workflows: 1. I cannot see condition node on the right panel. It has all the other options without any issue but no condition node at all 2. When I create a new agent, set the provider to Vapi and then try attaching a workflow nothing happens. It leads me to nowhere. 3. The "+" sign that is used to add nodes is also missing from my workflow canvas. I have also attached screenshot for reference. Please help me out. Thanks much https://cdn.discordapp.com/attachments/1367808075645321257/1367808075947573278/Workflow_error.JPG?ex=6815ee09&is=68149c89&hm=e23e1285d3a830f8b0b3f5d098b9cadfeb510bae0284566a2a00b0117fd4a786&
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For your workflow attachment issue: Try refreshing your page and then navigate back to the assistants page. This simple solution has worked for other users experiencing the same problem when attaching workflows to new agents in Vapi. If the issue persists after refreshing, please check your agent configuration settings and ensure the provider is correctly set to Vapi. Source: - [Discord Channel](https://discord.com/channels/1211482211119796234/1344444254939775069)
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I have changed the browser, cleared cache cookies but to no avail. I can only see the condition or logic node when I click the arrow connecting two nodes. The condition node does not appear on the right panel where we have say gather and call transfer and end nodes etc.
@Vapi Support Bot Its not about attaching workflows. It is about a specific condition node that is not available on panel that pops up on the right side. Also I am unable to see "+" sign as well. I have changed the browser, cleared cache cookies but to no avail. I can only see the condition or logic node when I click the arrow connecting two nodes. The condition node does not appear on the right panel where we have say gather and call transfer and end nodes etc.
@Vapi Support Bot I have changed the browser, cleared cache cookies but to no avail. I can only see the condition or logic node when I click the arrow connecting two nodes. The condition node does not appear on the right panel where we have say gather and call transfer and end nodes etc.
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How to Access Condition Nodes in Vapi Based on the information I found, condition/logic nodes in Vapi are not meant to appear in the right panel with other nodes. Instead, you can only see and configure them by: 1. Click on the arrow connecting two nodes in your workflow 2. Look for the "Logic" tag that appears on the connecting edge 3. Use this to define rules or comparisons using variables from previous steps This is the intended design according to Vapi's documentation. Source: - [Vapi Documentation](https://docs.vapi.ai/workflows/logical-conditions)
Based on the information I found, this appears to be a configuration issue or UI bug with Vapi. Since you've already tried basic troubleshooting (changing browsers, clearing cache), I recommend contacting Vapi support directly at support@vapi.ai with: - Screenshots of the issue - Your organization ID - Description of troubleshooting steps you've taken The support team typically responds within 24 hours and can help resolve configuration-specific issues. According to [Discord](https://discord.com/channels/1211482211119796234/1336339138898694184), the "Vapi UI has a TON of bugs" that may require direct support intervention. Source: - [Discord Channel](https://discord.com/channels/1211482211119796234/1336339138898694184)
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@Vapi Support Bot the organization ID is 82bf0a04-eb01-42ae-b8d6-306e7af8df8a. Please check and resolve the issue
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Regarding Your Vapi UI Issues According to the [Vapi Documentation](https://docs.vapi.ai/workflows/logical-conditions), condition nodes are intentionally designed to only appear when clicking on arrows between nodes, not in the right panel. However, the missing "+" sign is likely a UI bug, as Vapi's interface has known issues according to [Discord discussions](https://discord.com/channels/1211482211119796234/1336339138898694184). I've noted your organization ID and will forward this to our support team for assistance. Sources: - [Vapi Documentation](https://docs.vapi.ai/workflows/logical-conditions) - [Discord Channel](https://discord.com/channels/1211482211119796234/1336339138898694184)
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You can now add edges directly without the conditional. Drag from the bottom of one node to the top of another to connect them. Then click on the edge to change its type. https://cdn.discordapp.com/attachments/1367808075645321257/1367977461790281830/image.png?ex=68168bca&is=68153a4a&hm=f85d0add3fa2fc820a4d2452d5ca0e4fa45f6b24320eae4741ddece84eef5cfd&
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