Create phone number not working
# support
j
Hello, I am trying to create a phone number with Vapi. I put in the area code and clicked create and it looks like something is happening ,but nothing is created. I have tried this in two browsers with two different area codes. Please advise.
v
When creating a phone number in Vapi, several factors could prevent successful creation. According to [Vapi documentation](https://docs.vapi.ai/free-telephony), there are limitations such as: - Only US phone numbers can be directly created - Each wallet is limited to 10 free numbers - New numbers take a few minutes to activate Are you receiving any error messages when you attempt to create the phone number, or does the process appear to complete but no number shows up in your dashboard? Sources: - [Vapi Free Telephony Documentation](https://docs.vapi.ai/free-telephony) - [Vapi Dashboard Documentation](https://docs.vapi.ai/quickstart/dashboard)
When creating a phone number in Vapi, several factors could prevent successful creation. According to [Vapi documentation](https://docs.vapi.ai/free-telephony), there are limitations such as: - Only US phone numbers can be directly created - Each wallet is limited to 10 free numbers - New numbers take a few minutes to activate Are you receiving any error messages when you attempt to create the phone number, or does the process appear to complete but no number shows up in your dashboard? Sources: - [Vapi Free Telephony Documentation](https://docs.vapi.ai/free-telephony) - [Vapi Dashboard Documentation](https://docs.vapi.ai/quickstart/dashboard)
j
I am not receiving an error message, the process appears to complete but no number shows up in my dashboard.
m
Same here, any updates?
Tried last night and this morning from different browsers
c
Hey, really sorry for your experience. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your organization ID.
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