I think you guys have got some anti-hacking measures or something. Because two of us use the same account and I was working and asked the other person to login on a call and we both got locked out. @Shubham Bajaj please dm I can share details api keys and passowords to prove ownership. Please sort this out urgently.

Based on the information I found, your account lockout was likely triggered by Vapi's security measures detecting simultaneous logins from different locations. The most effective solution is to contact Vapi support directly: 1. Email support@vapi.ai with: - Your organization ID - Description of what happened - Offer your API keys and passwords as proof of ownership (as you suggested) Vapi support typically responds within 24 hours, but since you've already tagged Shubham Bajaj, monitor your messages for a direct response. Sources: - [Vapi account lockout troubleshooting](https://discord.com/channels/1211482211119796234/1336277538267201547) - [Vapi account recovery process](https://discord.com/channels/1211482211119796234/1336565895266435135) - [Vapi anti-hacking measures that cause account lockouts](https://discord.com/channels/1211482211119796234/1334057850787463231)

Vapi likely restricts simultaneous logins for security, so using the same account on multiple devices can trigger a lockout, use separate accounts to avoid this.

yeah but I need to get it back

Send me your vapi email address

i got it back, we are setting up organization so this doesn't happen but I am not receiving any invite

@GeneralKugelBlitz can you share your VAPI account email and the source orgID from which you're not receiving invites?

dming you now