Possible glitch
# support
p
Hi guys. When I click in any of the main menu elements (model, transcriber, voice, etc) all the elements in the upper area of the dashboard disapear. If i click the back button in the navigator, they are all back. So I have to scroll down in order to make changes and being able to save them. If I try to exit the screen to start over the changes with the menu and there are unsaved changes, the website gives me the warning about unsaved changes, but the menu is not available. https://cdn.discordapp.com/attachments/1368165412621258815/1368165413351063592/Captura.JPG?ex=68173ad5&is=6815e955&hm=95a0e617645e9337071f87d0b925de85f70c050213da71357836650574d8c6a1& https://cdn.discordapp.com/attachments/1368165412621258815/1368165413623697468/Captura_2.JPG?ex=68173ad5&is=6815e955&hm=e45b6dfbda33a49b0a0709b4ba3bcb1284035d9352ae141b689e7af1da410b4d&
v
This is a known issue with the Vapi dashboard UI. Try these troubleshooting steps: 1. Refresh the page using Ctrl+Shift+R for a hard reset 2. If that doesn't work, try clearing your browser cache or using an incognito window 3. As a temporary workaround, continue using the back button to restore elements A comprehensive dashboard redesign is planned to be released soon which should resolve these UI issues. Sources: - [Discord message about back button restoring elements](https://discord.com/channels/1211482211119796234/1334199867073105920) - [Discord message about dashboard redesign](https://discord.com/channels/1211482211119796234/1334358970722156666)
p
Thanks bot, but I do prefer a solution than a workaround 🙂
c
Hey, really sorry for your experience and for your customers' bad experience as well. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your assistant ID.