This is a known issue with the Vapi dashboard UI. Try these troubleshooting steps:
1. Refresh the page using Ctrl+Shift+R for a hard reset
2. If that doesn't work, try clearing your browser cache or using an incognito window
3. As a temporary workaround, continue using the back button to restore elements
A comprehensive dashboard redesign is planned to be released soon which should resolve these UI issues.
Sources:
- [Discord message about back button restoring elements](https://discord.com/channels/1211482211119796234/1334199867073105920)
- [Discord message about dashboard redesign](https://discord.com/channels/1211482211119796234/1334358970722156666)
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Piojevsky
05/03/2025, 10:05 AM
Thanks bot, but I do prefer a solution than a workaround 🙂
c
Chiranjeet Mishra
05/03/2025, 1:22 PM
Hey, really sorry for your experience and for your customers' bad experience as well. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you.
Also, I'll request you to share your assistant ID.