Trying to connect my Twilio Phone number
# general-english
a
Trying to connect my Twilio Phone number to the send_text_tool but I get “No configured Twilio numbers found. Add one in Phone Numbers.” I’ve refreshed the page but it does not find the phone number in the Settings section in the send_text_tool page.
k
Import your Twilio number via the Phone Numbers section using your Twilio credentials, ensure it’s SMS-enabled, then assign it to the send_text_tool in the Tools settings.
a
It’s a UK mobile number - so I’m not entirely sure…
k
You can use your UK Twilio number with Vapi’s send_text_tool if it’s SMS-enabled, properly imported via the Phone Numbers section, and assigned in the Tools settings, just ensure it complies with UK SMS regulations.
c
Were you able to configure the SMS properly?
k
checking if this is resolved/solved for you?
a
Yes the text works but is there a potential way to transition the whole convo via chat over text?
k
You can transition a conversation from voice to text by using call transfers and integrating with messaging platforms via workflows and server URL setups.
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