Hi We need help to connect vapi with my PBX extens...
# supporta
Ajay
05/05/2025, 5:27 AMWe are facing issue and unable to connect.
Please help me.
#1211483291191083018 #pbx
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Vapi Support Bot
05/05/2025, 5:29 AMHi there! I'd be happy to help you connect Vapi with your PBX extension. To provide the most relevant assistance, could you please share more details about your specific setup:
What type of PBX system are you using (e.g., Grandstream, 3CX, Yeastar, Asterisk), and what specific error message or behavior are you encountering when trying to connect it with Vapi?
This information will help me provide you with targeted troubleshooting steps for your situation.
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Ajay
05/05/2025, 5:33 AM@User Support i am using Neron pbx
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! AetherMind
05/05/2025, 5:40 AMHi, @Ajay . You have done sip trunk configuration?
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Ajay
05/05/2025, 6:11 AM@! AetherMind thank you for response
Yes, we have a PBX at our end
When we are adding sip details it is throwing some error
Ajay
05/05/2025, 6:12 AMNow we are not that great technical in that
so, we need help
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! AetherMind
05/05/2025, 6:16 AMI don't have experience with Neron pbx.
Just with Asterisk, 3CX, Grandstream. Is Neron pbx very different with other pbx server?
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Ajay
05/05/2025, 6:30 AM@! AetherMind
i think it used Asterisk onyl
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! AetherMind
05/05/2025, 6:32 AMOK, that's good
! AetherMind
05/05/2025, 6:32 AMhave you checked registration is done?
! AetherMind
05/05/2025, 6:35 AMusing asterisk PLI?
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KINGS BIG
05/05/2025, 4:21 PMHey Ajay, sorry I couldn't understand your help request. Could you please clarify what help you need and what steps you've taken to resolve your issues? This way, I can understand your problem and suggest something new or improve your existing approach.