I have tried to forward the call its not working please help @Sahil @Shubham Bajaj

Provide all the details, how and what you tried, call IDs

# Check Your Phone Number Format Ensure your

forwardingPhoneNumber

is in the correct E.164 format (e.g., +15558675309). Many call forwarding issues in Vapi occur due to incorrectly formatted phone numbers. Try this code snippet:

javascript
// Example of correct format
transferCall({
  forwardingPhoneNumber: "+15558675309",
  transferPlan: {
    mode: "blind-transfer"
  }
})

If the issue persists, try setting

forwardingPhoneNumber

to null or an empty string as a test. Source: - [Discord discussion on call forwarding issues](https://discord.com/channels/1211482211119796234/1335869152535121960)

i have tried using vapi ui .not through api call

# Vapi Team Is Aware of Call Forwarding Issues The Vapi team is currently aware of call forwarding issues affecting multiple users, even when using numbers purchased from Twilio. They are actively investigating the problem and working on a fix with an estimated resolution by mid of next week. In the meantime, you can check the Vapi status page at https://status.vapi.ai/ for real-time updates on service availability. Source: - [Discord discussion on call forwarding issues](https://discord.com/channels/1211482211119796234/1342268051797708902)

@Vapi Support Bot please tell a exact reason

Vapi Call Forwarding System-Wide Issue Update The Vapi team has confirmed there's a widespread call forwarding issue affecting multiple users across the platform. According to information from Discord channels, this is a problem on Vapi's end that their team is actively working to resolve. The expected timeline for a fix is mid-next week, as communicated by the Vapi support team. While the exact technical cause hasn't been publicly disclosed, this is a known issue being addressed at the system level rather than something that can be fixed through user configuration. Sources: - [Discord channel](https://discord.com/channels/1211482211119796234/1339614362742165606) - [Discord channel](https://discord.com/channels/1211482211119796234/1342268051797708902) - [Discord channel](https://discord.com/channels/1211482211119796234/1339771188314116227)

iam able to forward the call on a outbound call.but not in onbound call

# System-Wide Call Forwarding Issue Confirmed There is a confirmed system-wide issue with inbound call forwarding in Vapi that's affecting multiple users. According to information from Vapi Support: - The issue specifically affects inbound calls while outbound call forwarding continues to work - The Vapi team is actively working on a fix - Expected resolution time is mid-next week This is a known issue with Vapi-provided numbers that the team is currently addressing. Sources: - [Discord Channel](https://discord.com/channels/1211482211119796234/1342268051797708902) - [Discord Channel](https://discord.com/channels/1211482211119796234/1336375228703707176) - [Discord Channel](https://discord.com/channels/1211482211119796234/1335869152535121960)

Ensure your transferCall tool is correctly configured, check call logs for errors like timeouts, verify the destination number works..