Whenever I call my number right now, its just keep ringing. Was working perfectly fine the past days and nothing got changed and now whenever i call it, it just ring. Is it on vapi side?
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Vapi Support Bot
05/06/2025, 6:05 PM
I understand your Twilio number was working fine before but now just keeps ringing without the AI answering. This could be due to several factors including webhook configuration, Twilio settings, or potentially a Vapi service issue.
Have you checked your Twilio webhook configuration to ensure it's still correctly pointing to the Vapi endpoint (https://api.vapi.ai/twilio/inbound_call) and that you have an assistant properly associated with your phone number in the Vapi dashboard?
Sources:
- [Troubleshooting Twilio number ringing but AI not answering calls with Vapi](https://discord.com/channels/1211482211119796234/1332470088078590023)
- [Common causes for Twilio number ringing but AI not answering calls with Vapi](https://discord.com/channels/1211482211119796234/1332470088078590023)
Vapi Support Bot
05/06/2025, 6:05 PM
I understand your Twilio number was working fine before but now just keeps ringing without the AI answering. This could be due to several factors including webhook configuration, Twilio settings, or potentially a Vapi service issue.
Have you checked your Twilio webhook configuration to ensure it's still correctly pointing to the Vapi endpoint (https://api.vapi.ai/twilio/inbound_call) and that you have an assistant properly associated with your phone number in the Vapi dashboard?
Sources:
- [Troubleshooting Twilio number ringing but AI not answering calls with Vapi](https://discord.com/channels/1211482211119796234/1332470088078590023)
- [Common causes for Twilio number ringing but AI not answering calls with Vapi](https://discord.com/channels/1211482211119796234/1332470088078590023)