Chat test doesnt work
# supportк
козак
05/06/2025, 8:24 PMSeems like bug , the chat test dont work at all
agent id: bbe9b2a5-519e-4c39-afba-09d5abd8fe02
test run id: 1762b619-808c-461d-9843-030e54a5ec51
steps to reproduce: just run any chat test with this agent
https://cdn.discordapp.com/attachments/1369409548514889908/1369409548997230692/Screenshot_from_2025-05-06_20-21-37.png?ex=681bc186&is=681a7006&hm=4fd10ec36b0cc30ec2d38be57c1649961566be32ade80d830e7bc6f2fe576e3b&
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Vapi Support Bot
05/06/2025, 8:26 PMBased on your transcript, this appears to be an issue where the AI agent stops responding after the initial greeting. This could be due to one of these common issues:
Try checking your assistant configuration:
1. Verify the assistant ID is correctly assigned to your phone number
2. Check for webhook configuration issues
3. Review server logs for any errors during the conversation
If the issue persists, contact Vapi support with your agent ID and test run ID for further assistance.
Sources:
- [Discord discussion about assistant ID configuration](https://discord.com/channels/1211482211119796234/1336652401733668864)
- [Discord discussion about webhook issues](https://discord.com/channels/1211482211119796234/1326809606671958080)
Vapi Support Bot
05/06/2025, 8:26 PMBased on your transcript, this appears to be an issue where the AI agent stops responding after the initial greeting. This could be due to one of these common issues:
Try checking your assistant configuration:
1. Verify the assistant ID is correctly assigned to your phone number
2. Check for webhook configuration issues
3. Review server logs for any errors during the conversation
If the issue persists, contact Vapi support with your agent ID and test run ID for further assistance.
Sources:
- [Discord discussion about assistant ID configuration](https://discord.com/channels/1211482211119796234/1336652401733668864)
- [Discord discussion about webhook issues](https://discord.com/channels/1211482211119796234/1326809606671958080)
Vapi Support Bot
05/06/2025, 8:26 PMBased on your transcript, this appears to be an issue where the AI agent stops responding after the initial greeting. This could be due to one of these common issues:
Try checking your assistant configuration:
1. Verify the assistant ID is correctly assigned to your phone number
2. Check for webhook configuration issues
3. Review server logs for any errors during the conversation
If the issue persists, contact Vapi support with your agent ID and test run ID for further assistance.
Sources:
- [Discord discussion about assistant ID configuration](https://discord.com/channels/1211482211119796234/1336652401733668864)
- [Discord discussion about webhook issues](https://discord.com/channels/1211482211119796234/1326809606671958080)
Vapi Support Bot
05/06/2025, 8:26 PM### Verify your API key and agent configuration
First, check if your API key has proper access to the agent you're using:
Copy code
bash
# Make a test request to verify your configuration
curl -X POST https://api.vapi.ai/credentials/verify \
-H "Authorization: Bearer YOUR_API_KEY" \
-d '{"agentId": "bbe9b2a5-519e-4c39-afba-09d5abd8fe02"}'Vapi Support Bot
05/06/2025, 8:26 PM### Verify your API key and agent configuration
First, check if your API key has proper access to the agent you're using:
Copy code
bash
# Make a test request to verify your configuration
curl -X POST https://api.vapi.ai/credentials/verify \
-H "Authorization: Bearer YOUR_API_KEY" \
-d '{"agentId": "bbe9b2a5-519e-4c39-afba-09d5abd8fe02"}'Vapi Support Bot
05/06/2025, 8:26 PM### Verify your API key and agent configuration
First, check if your API key has proper access to the agent you're using:
Copy code
bash
# Make a test request to verify your configuration
curl -X POST https://api.vapi.ai/credentials/verify \
-H "Authorization: Bearer YOUR_API_KEY" \
-d '{"agentId": "bbe9b2a5-519e-4c39-afba-09d5abd8fe02"}'Vapi Support Bot
05/06/2025, 8:27 PMBased on the information I found, your issue appears similar to a known bug where agents stop responding after the first message. Try checking your agent's configuration, particularly the
start_speaking_plantranscriber Copy code
// Check and update these configuration settings
1. Verify your agent's webhook URL is correct
2. Ensure proper tool configuration if using tool calls
3. Review recent changes that might have affected the chat functionalityVapi Support Bot
05/06/2025, 8:27 PMBased on the information I found, your issue appears similar to a known bug where agents stop responding after the first message. Try checking your agent's configuration, particularly the
start_speaking_plantranscriber Copy code
// Check and update these configuration settings
1. Verify your agent's webhook URL is correct
2. Ensure proper tool configuration if using tool calls
3. Review recent changes that might have affected the chat functionalityVapi Support Bot
05/06/2025, 8:27 PMBased on the information I found, your issue appears similar to a known bug where agents stop responding after the first message. Try checking your agent's configuration, particularly the
start_speaking_plantranscriber Copy code
// Check and update these configuration settings
1. Verify your agent's webhook URL is correct
2. Ensure proper tool configuration if using tool calls
3. Review recent changes that might have affected the chat functionalityк
козак
05/06/2025, 8:27 PMIt just doesnt work its not about tools
козак
05/06/2025, 8:27 PMVoice works while text doesnt
k
Kyle Brunker
05/06/2025, 10:56 PMThank you for bringing this to my attention. I understand that this is a frustrating situation, particularly when features do not function as expected.
Due to the ongoing rework to enhance testing capabilities through chat, it will take us additional time to resolve this issue. I kindly request your patience during this period. In the meantime, we recommend utilizing your customary method of testing the assistant.
к
козак
05/07/2025, 7:53 PMOk , when this will resolve, approximately? Business isnt waiting, you know ..
k
Kyle Brunker
05/08/2025, 2:42 AMWe are currently undergoing a comprehensive overhaul of the chat functionality. The complete testing and deployment process is expected to take approximately four weeks. Therefore, I recommend that you continue your manual testing as you have been doing.
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