Critical issue with calls not passing through for ...
# supportv
Vapi Support Bot
05/08/2025, 8:39 AMThank you for sharing the details about the issue with calls not passing through for your number. I understand how important it is to have reliable call connectivity, especially when nothing has changed on your end. Your concern is noted, and I appreciate your patience as this matter is looked into.
Vapi Support Bot
05/08/2025, 8:39 AMThank you for sharing the details about the issue with calls not passing through for your number. I understand how important it is to have reliable call connectivity, especially when nothing has changed on your end. Your concern is noted, and I appreciate your patience as this matter is looked into.
k
Kings_big💫
05/08/2025, 9:23 AMCheck your SIP trunk configuration, ensure the number is correctly assigned to the trunk and routed to Vapi, and verify the inbound settings. Test the call flow, review activity logs, and confirm your assistant is properly configured..
g
Gary Rouch
05/08/2025, 8:36 PMAll done
k
Kings_big💫
05/08/2025, 8:51 PMchecking if this is resolved/solved for you?
g
Gary Rouch
05/09/2025, 12:35 AMNo, still facing this issue…
Gary Rouch
05/09/2025, 12:36 AMI also sent an email, that’s why I deleted this message but I am still facing this Critical issue. Any help would be appreciated. I’m pretty convinced it is an issue on your end.
k
Kings_big💫
05/09/2025, 8:06 AMKindly send your issue here to be resolved