Outbound Numbers Not Working for Nigeria
# supportp
py3sec
05/08/2025, 5:00 PMWe are having issues with outbound calls to places like Nigeria. Geo-permission seems not be enabled for Nigeria.
v
Vapi Support Bot
05/08/2025, 5:00 PMThank you for sharing the details about the issues with outbound calls to Nigeria and your observation regarding geo-permissions. I understand how important it is to have reliable outbound calling capabilities, especially for regions like Nigeria. If you have any additional details or specific error messages, feel free to share them, and I'll do my best to assist further.
Vapi Support Bot
05/08/2025, 5:00 PMThank you for sharing the details about the issues with outbound calls to Nigeria and your observation regarding geo-permissions. I understand how important it is to have reliable outbound calling capabilities, especially for regions like Nigeria. If you have any additional details or specific error messages, feel free to share them, and I'll do my best to assist further.
p
py3sec
05/08/2025, 5:02 PMpy3sec
05/08/2025, 5:21 PMCould you help resolved by enabling geo-permission on your twillio connection to allow nigeria numbers
k
Kings_big💫
05/08/2025, 5:26 PMAdjust the geo-permission settings in your Vapi dashboard to include Nigeria, allowing calls to that region..
Kings_big💫
05/08/2025, 5:28 PMYou need to ensure that your telephony provider Twilio has enabled Voice Geographic Permissions for Nigeria..
p
py3sec
05/08/2025, 7:22 PM@Kings_big💫 where can I find the settings in vapi ? I am speaking more about the numbers purchased directly on vapi
py3sec
05/09/2025, 5:16 PMI am still waiting for a possible response
k
Kings_big💫
05/09/2025, 8:45 PMGo to your vapi dashboard’s “Phone Numbers” section, where you can assign assistants, configure inbound/outbound settings, and adjust call handling preferences.