Tool calls in dashboard prompt
# supporti
ingo_1951
05/08/2025, 5:13 PMTriggering of tool calls in the dahboard pronpt is not reliable:
See call id 2a9d6beb-8c9a-434e-91c9-2f52ec7350b1.
I inserted a [Task] element "Sende sofort die Rufnummer des Anrufers über das {{sendsignal}} tool an den server."
The tool is sometimes triggered, sometimes not.
What is wrong?
v
Vapi Support Bot
05/08/2025, 5:13 PMThank you for sharing the details about the issue with tool calls in the dashboard prompt. Based on the information available, I don't have enough details to determine why the tool is sometimes triggered and sometimes not. If you have any additional context or specific error messages, please share them, and I'll do my best to help.
Vapi Support Bot
05/08/2025, 5:13 PMThank you for sharing the details about the issue with tool calls in the dashboard prompt. Based on the information available, I don't have enough details to determine why the tool is sometimes triggered and sometimes not. If you have any additional context or specific error messages, please share them, and I'll do my best to help.
i
ingo_1951
05/08/2025, 5:21 PMcall id: 803ac875-5136-4eb1-9321-20b63a34020d successfully triggered tool, whereas call id 2a9d6beb-8c9a-434e-91c9-2f52ec7350b1 does not. Assistant prmpt was the same.
v
Vapi
05/08/2025, 9:51 PMThank you for providing the call ids. We will investigate this issue and get back to you