AI Agent isn't responding to what i say
# supportv
Vapi Support Bot
05/08/2025, 8:53 PMIt sounds frustrating to have your agent working perfectly in the browser but not responding when triggered through the API call. Since you’re receiving the call but the agent isn’t proceeding with the script or hearing you, it could be related to how the voice input is being handled or how the API request is set up. Double-checking the configuration and any differences between your local setup and the API-triggered environment might help pinpoint the issue. If you’ve already ruled out trial limitations, focusing on the webhook and database integration, as well as any audio input settings, could be useful next steps.
Vapi Support Bot
05/08/2025, 8:53 PMIt sounds frustrating to have your agent working perfectly in the browser but not responding when triggered through the API call. Since you’re receiving the call but the agent isn’t proceeding with the script or hearing you, it could be related to how the voice input is being handled or how the API request is set up. Double-checking the configuration and any differences between your local setup and the API-triggered environment might help pinpoint the issue. If you’ve already ruled out trial limitations, focusing on the webhook and database integration, as well as any audio input settings, could be useful next steps.
v
Vapi
05/08/2025, 10:11 PMWe will look into this.
y
YouDied
05/09/2025, 5:29 AMSo it’s not call or trial? Agent should work as per dashboard when calling in my case?
YouDied
05/09/2025, 7:08 PMso?
YouDied
05/10/2025, 4:42 PMagent got wiped out somehow and lost all details aside 1st msg
v
Vapi
05/13/2025, 3:49 AMCan you please provide your assistant id?
y
YouDied
05/13/2025, 8:16 PMclosed its fine