Integrations
# support
m
I need to integrate Make.com but with the new design for the tools, I can't make it, how can it be added I also need to include in the script as it used to work perfectly in the workflow but I'm using OpenAI model at the moment for simplicity of setup so how can I integrate make.com in this case
v
I understand you're looking to integrate Make.com with the new design for the tools and want to include it in your script or workflow, especially while using the OpenAI model. However, I don't have any information available right now about how to add Make.com integration or how to set it up in your current workflow. If you have any more details or specific requirements, feel free to share them!
I understand you're looking to integrate Make.com with the new design for the tools and want to include it in your script or workflow, especially while using the OpenAI model. However, I don't have any information available right now about how to add Make.com integration or how to set it up in your current workflow. If you have any more details or specific requirements, feel free to share them!
v
Hey, really sorry for your experience and for your customers' bad experience as well. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your call ID.
e
To integrate Make.com’s new interface with OpenAI for your workflow, replacing the previous Vapi setup, create a new scenario in Make.com’s updated drag-and-drop canvas. Add an OpenAI module with your system prompt to process appointment requests, outputting structured JSON (e.g.,
{"name": "John Doe", "date": "2025-05-16", "time": "10:00 AM"}
). Use a “Tools > Execute a Script” module to parse and format OpenAI’s output for Google Sheets (to log appointments) and your CRM (to check availability and book appointments). Add Google Sheets and CRM modules, mapping script outputs to relevant fields, and use webhooks or HTTP modules for real-time triggers or custom API calls. Test the scenario, debug using execution logs, and activate it. For tailored help with your CRM, script, or the new interface, DM me to optimize your setup!