Hey guys, I'm looking to check how can I connect make.com integrations with the new design for the tools as I'm not using the Vapi model I'm using OpenAI, I wrote the system prompt perfectly however I can't let it communicate with Make.com to update the Google sheets or connect with my CRM for checking the available appointments and get the right schedule to book the appointment correctly. How can I fix this

cc: @Kings_big💫

Create a scenario that uses the OpenAI module for processing, Google Sheets for data updates, and your CRM’s module to check appointment availability, then link a scheduling tool like Acuity to automate bookings, all authenticated and configured within Make.com.

@mgaberha To connect Make.com with OpenAI for updating Google Sheets and syncing with your CRM for appointment scheduling, follow these steps to set up a seamless integration. Log into your Make.com account and create a new scenario. Add an OpenAI module, authenticate it with your OpenAI API key, and configure it to use your custom system prompt for generating responses. Next, add a Google Sheets module to the scenario, authenticate your Google account, and set it to update specific rows or append data based on OpenAI’s output (e.g., map the AI response to a spreadsheet column). For CRM integration, add your CRM module (e.g., HubSpot, Zoho CRM, or Acuity Scheduling), authenticate it, and configure triggers to check available appointments or actions to book them. Use Make.com’s HTTP module or webhook if your CRM requires custom API calls for real-time scheduling data. Ensure data mapping between modules is correct, test the scenario with the “Run once” button, and activate it with scheduling settings (e.g., every 15 minutes or on-demand via webhook). If issues persist, verify API permissions, check for errors in Make.com’s logs, and confirm your CRM’s API supports the required actions. For a tailored setup or troubleshooting help, DM me to dive deeper into your specific workflow!