When customer want to change his schedule after scheduling, agent must interact smoothly about calendar.
Is it possible with prompt, not using Make.com or other web hook?
v
Vapi Support Bot
05/10/2025, 3:54 PM
Thanks for your question! Based on the information available, I don't have details on whether it's possible for an agent to handle calendar rescheduling directly through prompts without using Make.com or other webhooks. If you have any other questions or need clarification on something else, feel free to ask!
Vapi Support Bot
05/10/2025, 3:54 PM
Thanks for your question! Based on the information available, I don't have details on whether it's possible for an agent to handle calendar rescheduling directly through prompts without using Make.com or other webhooks. If you have any other questions or need clarification on something else, feel free to ask!
k
Kings_bigđź’«
05/10/2025, 4:07 PM
Yes, vapi can handle rescheduling smoothly using prompt instructions and built-in tools like checkAvailability and scheduleAppointment, without needing Make.com or webhooks..
u
! AetherMind
05/10/2025, 4:14 PM
@Kings_bigđź’« How can I reschedule exactly?
k
Kings_bigđź’«
05/10/2025, 4:19 PM
Check availability with the “Check Availability” tool, cancel the existing event with the “Delete Event” tool, and create a new appointment with the “Create Event” tool, ensuring your assistant’s configuration includes these tools and proper instructions for handling rescheduling..
https://docs.vapi.ai/tools/google-calendar