I am trying to test my voice assistant. However, when I try to use the test suite it just says the first sentence and nothing else. Testing with chat works, but I need to test voice. I have already tried switching transcribers, voices, mesing with start and stop speaking settings, testing with a different default assistant and I've triple-checked that the agent is connected to the phone number. I have no idea what to do. I am in a massive time crunch. Also, when I go and look at my call logs, then the transcripts there do not indicate that the test suite AI responded anything to my assistant. I think that might be the problem I'm facing here is that the assistant is not recognizing what the testing agent is saying. If there's anyone that can help me, I would be incredibly grateful. Example Run ID: 58c69fa0-5bec-4ed8-86a6-0fd84624f5a6 Test Suite ID: 7b159bc4-81b4-473f-9c49-23c86c95d90e Call ID for the example run: 573f16a7-3af4-46cb-9191-9616b654b01a

I'm really sorry to hear you're running into this issue, especially when you're under a tight deadline. It sounds like you've already tried a lot of the common troubleshooting steps, and I can understand how frustrating it must be to see the test suite stop after the first sentence with no further response. If there's anything else you notice or any changes in behavior, feel free to share—sometimes even small details can help point toward a solution. You're definitely not alone in facing tricky voice testing challenges!

Same here

same

Looking into it

Same Problem, iam quite sure it comes from that the transcriber dont recognize punctuation like ? and . of the calling in test agent. When my testagent says something it never ends with a "." or "?"

any update?

Is there any Workaround for this problem?

Hey, Could you please schedule a brief call at your convenience so we can discuss this matter in detail? Kindly use the following link to book a suitable time: .

Also have this problem

@cam can you provide a call id so we can investigate further?

me too

test suites are working, but use simplified values for variables with defined defaults.