How can I make a call retry logic
# supporta
ai.king
05/11/2025, 2:06 PMWhen the "callended" reason is "customer-did-not-answer" or "customer-busy" , attempt to call back
to set the number of retries and the time between each call, and stop on successful connection
v
Vapi Support Bot
05/11/2025, 2:06 PMI understand you're looking to implement call retry logic that triggers when a call ends with reasons like "customer-did-not-answer" or "customer-busy," with configurable retry attempts and intervals, and to stop retrying upon a successful connection. However, I don't have specific information or documentation available right now that outlines how to set up this logic or configure these parameters within your system.
Vapi Support Bot
05/11/2025, 2:06 PMI understand you're looking to implement call retry logic that triggers when a call ends with reasons like "customer-did-not-answer" or "customer-busy," with configurable retry attempts and intervals, and to stop retrying upon a successful connection. However, I don't have specific information or documentation available right now that outlines how to set up this logic or configure these parameters within your system.
u
20
05/11/2025, 2:13 PMI have a logic for this but it wouldn't require a CRM that has automation like Airtable
20
05/11/2025, 2:13 PMWhich CRM do you use?
a
ai.king
05/11/2025, 2:24 PMMy CRM is Gohighlevel, but I'm handling the workflows using N8N Webhook endpoint
https://cdn.discordapp.com/attachments/1371126203951349810/1371130964423610419/image.png?ex=682204b8&is=6820b338&hm=c71c8d28884b10e6583e08e1b785bd55d7d4715b69897e70b8f68b28e63b96c4&
u
20
05/11/2025, 2:26 PMOh Yeah
Ghl has automation so yeah it'd work
a
ai.king
05/11/2025, 2:27 PMGreat, How to do it ?
u
20
05/11/2025, 2:29 PMSend me a message
I'd explain it to you
p
Praveen
05/13/2025, 1:21 AMHey Ai.king, checking if this is resolved/solved for you?
Praveen
08/23/2025, 12:16 AMLet us know if you are still experiencing issues with this