Hi guys, having some problem setting up call forwa...
# general-english
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Hi guys, having some problem setting up call forwarding. Hoping to get some help here: My configuraton: * Registered a number via vapi and connected it to an assistant * Created a tool “transferCall” (Single destination, No params, No conditions) * Added tool to the assistant * Simplified the assistant prompt to just use the “transferCall” to forward the call to the destination Testing: * Use “Talk to Assistant” feature from Vapi platform to call the assistant and ask to transfer the call * What happened: - the call ended immediately and after I ask fro the transfer but the call was not forwarded to my phone - I check the log and it contains the following two { "role": "tool_calls", "time": 1747054521691, "message": "", "toolCalls": [ { "id": "call_hog3f8XAhSy1bs8MYhKWszS2", "type": "function", "function": { "name": "transferCall", "arguments": "{\"destination\": \"+33688990475\"}" } } ], "secondsFromStart": 6.866 } { "name": "transferCall", "role": "tool_call_result", "time": 1747054523130, "result": "Success.", "toolCallId": "call_hog3f8XAhSy1bs8MYhKWszS2", "secondsFromStart": 8.305 } So it seems that the tool call succeeded but no call was forwarded. Has anyone seen this issue before? could that be I am trying to forward to a France number?