Patching Server URL on Phone number not updating
# supporta
AiTitus :)
05/12/2025, 9:21 PMI do a patch to change the server url.. 0e2028b7-2f7f-4f39-8af2-e6066fc6a246
but it keeps using the OLD server url when i call the assistant even though when i get the details of the phone number it shows the correct one. I see the OLD url in the logs and VAPI errors out. thanks @Shubham Bajaj
v
Vapi Support Bot
05/12/2025, 9:21 PMIt sounds frustrating to see the old server URL still being used after you've patched it and confirmed the update in the phone number details. Since the logs are still showing the old URL and VAPI is erroring out, it might be helpful to double-check if there are any caching mechanisms or propagation delays that could be affecting the update. If everything looks correct on your end, sometimes giving it a bit of time or restarting related services can help. Let me know if you notice any changes or if there's any other detail you think might be relevant!
Vapi Support Bot
05/12/2025, 9:21 PMIt sounds frustrating to see the old server URL still being used after you've patched it and confirmed the update in the phone number details. Since the logs are still showing the old URL and VAPI is erroring out, it might be helpful to double-check if there are any caching mechanisms or propagation delays that could be affecting the update. If everything looks correct on your end, sometimes giving it a bit of time or restarting related services can help. Let me know if you notice any changes or if there's any other detail you think might be relevant!
a
Aniah
05/13/2025, 5:01 PMHey! To help track down this issue, could you share:
- The call ID
- When exactly this happened (the timestamp)
- What response you expected to get
- What response you actually got instead
This would really help us figure out what went wrong!
a
AiTitus :)
05/13/2025, 9:21 PMIT eventually refreshed so we should be good will let you know if it happens again.
a
Aniah
05/15/2025, 2:36 AMGlad to hear it!