Hello everyone, does anyone have any tips on how I can get my agent to pronounce email addresses and telephone numbers correctly and understandably. For example, I have defined the following “rule” in the prompt, but it doesn't work very well. Many thanks for your help and tips 🙂 E-mail pronunciation Dot as the word “dot” at-sign as above ** Spell out the email address to make it clearer and speak more slowly, pause for half a second after each letter. Example output: “Your email is m a x dot m u s t e r m a n n at-sign e x a m p l e dot c o m.”