Testing Assistant via Chat does not Use Tools
# supportm
moody53
05/13/2025, 8:16 PMI am testing the assistant via chat box and seeing my make.com tools being used. However, it seems the assistant just hangs/freezes and does not invoke any tools when prompted the necessary information. This testing was working just fine a few weeks ago but now it does not seem to work.
https://cdn.discordapp.com/attachments/1371944096184144033/1371944096528072875/image.png?ex=6824fa02&is=6823a882&hm=e174f8ee841145dcadd9ac160745b47aa0275c0c3f93d03633da2fcfd6512856&
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Vapi Support Bot
05/13/2025, 8:16 PMI'm sorry to hear that the assistant is not triggering your make.com tools as expected and is hanging during your tests, especially since it was working fine a few weeks ago. I understand how frustrating it can be when something that was functioning smoothly suddenly stops working. While I don't have specific information about what might be causing this issue, your detailed description of the problem is helpful. If you have any more details about recent changes or specific error messages, feel free to share them, and I'll do my best to assist further.
Vapi Support Bot
05/13/2025, 8:16 PMIt sounds like you're experiencing an issue where the assistant isn't triggering your make.com tools during chat testing, even though this was working for you a few weeks ago. I understand how frustrating it can be when something that was functioning smoothly suddenly stops working as expected. If you have any more details about what changed or any specific error messages, feel free to share them, and I'll do my best to help you think through possible next steps.
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moody53
05/13/2025, 8:17 PMThe tools are made in Vapi, but connected to make.com via webhook
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brothernumsy
05/13/2025, 10:34 PMI'm having the same problem. Chat does not trigger tools although voice works fine
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jonnathandw3
05/14/2025, 2:54 AMsame problem 😩
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brothernumsy
05/14/2025, 8:01 PMNo error messages. Chat just hangs