Hello, everyone, not sure which channel to put this in but this seems like the most appropriate channel. I have a problem with the Google Calendar check availability default tool. On Google Calednar, I have May 13th marked as "unavailable for calls". The agent is suppose to grab the date the customer wishes (in this case, May 13th), check to see if there are any events marked as "unavailable for calls" or anything of the sort, and if so, then to tell the customer that day is unavailable and that they must pick a new day. My problem is that the agent is telling me that May 13th is available when it's suppose to tell me it isn't available. Is this a problem on my side? (Prompt wise) or has this happened to others as well? I moved this to #1372024531157258391

cc: @Kings_big💫

Solved this, instead of using the built in integration @ VAPI, I used a scenario @ make.com instead. My problems: - Wasn't providing the current date to the prompt. Google Calendar has May 13th 2025 unavailable but agent would check for May 13th 2024 instead hence why the agent will tell me that day is available. - I was providing other status codes instead of 200 for the webhook responses. - I was sending the wrong response back to the agent. Found a post which shows how to properly send the response. Links: - https://community.make.com/t/vapi-giving-wrong-response-when-make-gives-the-right-one/63488 - https://jsoneditoronline.org/#left=local.gucise

Solved??

Yes, I solved it using make.com scenarios and with the built in Google Calendar integration. My problem was that when using the built in integration, I wasn't setting the events to "Busy", I was setting it to "Free", hence why the agent believed those dates were available.