The main issue with VAPI call transfers on Telnyx is that VAPI uses the SIP REFER method, which Telnyx does not support for transfers. To troubleshoot, ensure your SIP trunk is set up correctly, use the correct API parameters, and compare your Telnyx configuration with your working Twilio setup. Monitoring Telnyx webhook events may also help identify where the transfer fails. If you continue to experience issues, contacting VAPI support for updates on SIP REFER alternatives is recommended.
[See Discord discussion for more details](
https://discord.com/channels/1211482211119796234/1343963959421829172)
Source:
- [Discord discussion on VAPI and Telnyx transfer issue](
https://discord.com/channels/1211482211119796234/1343963959421829172)