I'm having a little issue with my agent ending the...
# general-english
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I'm having a little issue with my agent ending the call at the voicemail, I've stated in the prompt the right instructions if Voicemail was detected to hu immediately and also set up the voicemail settings at the lowest where it hung up immediately if Vm detected. also I tried to create " end-call" tool and use it but still agent listens to entire vm no matter how ling it is. any help would be appreciated