One of my prompt isn't working - It says Couldn't ...
# support
m
Hi, I'm using Make to automate our bot, but for some reason, it couldn't get the assistant. I've checked all the possibilities I can think of, like ensuring the webhook is added on the org setting and checking my prompt with the JSON online editor. Is there anything else I should check? https://cdn.discordapp.com/attachments/1372266312755056690/1372266312881012797/image.png?ex=68262618&is=6824d498&hm=c7e003fd7ee24dbb6b2b845a18b01b341634b3f66a42d223417486290ed9ec35&
v
The "Couldn't get assistant" error usually means the Assistant ID is not set on your phone number or not returned in your webhook response. Make sure your webhook (or Make scenario) returns the Assistant ID in this format:
Copy code
json
{
  "assistantId": "your-assistant-id"
}
Check that the Assistant ID is correctly assigned in the Vapi dashboard under your phone number's "Inbound" settings, or set it via the API if needed. This should resolve the error and allow your bot to function as expected. Sources: - [Vapi error message Couldn't get assistant](https://discord.com/channels/1211482211119796234/1336652401733668864) - [how to set Assistant ID on phone number in Vapi](https://docs.vapi.ai/quickstart/dashboard) - [troubleshooting assistant-request-returned-no-assistant in Vapi](https://discord.com/channels/1211482211119796234/1336652401733668864)
k
Check that your assistant is deployed, use the correct UUID for the Assistant ID, ensure the webhook URL is publicly accessible, review Vapi logs for errors, and test with a simple assistant to isolate the issue.