Urgently looking for help! Gather is missing!
# support
u
Hello, support team. I am missing gather tool from workflow. And I am urgently in need of it. How can I use it?
v
To use the Gather tool in your workflow, add a "Gather" task node and define the variables you want to collect (e.g., name, email, ZIP code). For each variable, specify a unique name, description, data type (string, number, or boolean), and whether it is required. The Gather node now requires an
output
property to define the expected data schema. Example configuration:
Copy code
json
{
  "output": {
    "name": { "type": "string", "required": true, "description": "User's name" }
  }
}
For more details, see the [official documentation](https://docs.vapi.ai/workflows/tasks/gather). Source: - [Vapi Gather Task Documentation](https://docs.vapi.ai/workflows/tasks/gather)
u
I cannot see Gather node in nodes list
a
Same issue for me, I can't see the Gather or conditional nodes in the Vapi workflow....
u
WTF!!!
then how can we get data from user?
@Vapi Support Bot how can I get input from user
v
Thanks for your patience! I couldn't find enough info on why the Gather node (or conditional nodes) might be missing from your workflow, and there aren't any documented workarounds for collecting user input if those nodes aren't available. I see that others are having the same issue, so I'm escalating this to our human support team to get you a proper answer as soon as possible. Hang tight—we'll get back to you soon! For reference, the Gather node is normally used to collect input from users, as described in the [official documentation](https://docs.vapi.ai/workflows/tasks/gather), but I couldn't find any troubleshooting steps for when it's missing.
u
@Vapi Support Bot please hurry up! I am losing money!!!
v
I totally get how urgent this is, and I'm really sorry for the hassle! I still couldn't find any info on why the Gather node (or conditional nodes) are missing from your workflow, and there aren't any documented workarounds or alternative ways to collect user input if those nodes aren't available. Others are running into the same issue, so I've escalated this to our human support team to get you a proper answer as quickly as possible. We'll keep you updated as soon as we hear back! For reference, the Gather node is normally used to collect input from users, as described in the [official documentation](https://docs.vapi.ai/workflows/tasks/gather), but unfortunately, there aren't any troubleshooting steps for when it's missing.
k
Go to the Dashboard > Tools, create a new tool with type gather, and integrate it into your workflow; if it’s still missing, check logs..
u
I cannot find gather tool
anyways, thanks for your help
s
@❄Olaf❄ Thank you for reporting this issue. We are currently undergoing workflow revisions, and as a result, We have removed the Gather node from our system. In the interim, we recommend utilizing the Conversation node as a substitute. Please do not hesitate to contact us if you require any assistance with this matter.
u
Thank you for your supports. How can I get input from user? I cannot find any settings related this from conversation node
v
Hey, Could you please schedule a brief call at your convenience so we can discuss this matter in detail? Kindly use the following link to book a suitable time: .
v
Message marked as helpful by @Tom363! 🎉
u
Sorry, @Shubham Bajaj I cannot find available time in Calendly. Could you give me your phone number?
v
Sorry but this is our availability for the month as we are fully booked