i cant sign in into vapi, the dashbaord keeps load...
# supportg
Gurinder Singh
05/14/2025, 10:43 PMi tried clearing cache, restarting browser, been trying to sign into my vapi account thru google for many days but not working, i need to DM my email to someone on vapi team, cant share here
Gurinder Singh
05/14/2025, 10:44 PM@Shubham Bajaj
v
Vapi Support Bot
05/14/2025, 10:44 PMSince the usual troubleshooting steps haven't worked, the best way to privately share your email and get help is to email the Vapi support team at support@vapi.ai. In your message, describe your sign-in issue and mention the steps you've already tried. This method keeps your email private and ensures your request reaches the right team for further assistance.
Source:
- [Vapi sign in issues and private contact methods](https://discord.com/channels/1211482211119796234/1336277538267201547)
a
Aniah
05/14/2025, 10:45 PMSend me your vapi email address
g
Gurinder Singh
05/14/2025, 10:50 PMsend me friend reqest
Gurinder Singh
05/14/2025, 10:50 PMare you from the vapi team?
k
Kings_big💫
05/14/2025, 10:53 PMYep
g
Gurinder Singh
05/14/2025, 10:56 PMjust sent you a freind request
k
Kings_big💫
05/14/2025, 10:57 PMAccepted
a
Aniah
05/19/2025, 2:06 PMHello Gurinder, could you please clear your browser cache/memory, and cookies for [vapi.ai](http://vapi.ai)? Then, please try accessing the website in incognito mode. This should resolve the issue.
4 Views