Problems with VAPI web sdk
# support
v
Using VAPI web sdk is causing problems. I think this is because of the latest release, it is not accepting my server url. I see the below error logged on the console
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"assistant.server.url must be a valid URL. Hot tip, the protocol should be https:// or wss://, but found  https://heroic-fond-teal.ngrok-free.app/api/webhooks/vapi"
which does not make sense, because the protocol is https. I saw this happening with the latest package release. also, is there a way I can use the latest models without upgrading the package, feels like a bummer tbh.
v
There is a known issue in the latest VAPI web SDK where valid server URLs (including those with
https://
and ngrok domains) are being incorrectly rejected by the validation logic. Double-check your URL for extra spaces or hidden characters, but if the error persists, it may be a bug introduced in the recent release. At this time, there is no official workaround or fix for this issue with ngrok URLs. Unfortunately, there is no information available about using the latest models without upgrading the SDK package. Sources: - [VAPI web sdk latest release known issues server url validation](https://discord.com/channels/1211482211119796234/1334555816983793747) - [Troubleshooting VAPI web sdk server url validation errors](https://discord.com/channels/1211482211119796234/1296435541952303124) - [VAPI web sdk server url format requirements](https://docs.vapi.ai/server-url)
k
Hey, Could you please schedule a brief call at your convenience so we can discuss this matter in detail? Kindly use the following link to book a suitable time: .
v
there are no slots till june 13 : )
@Shubham Bajaj - I dont see a slot till june 13
k
Sorry for the inconvenience as this is our current availability