Video recording not being recorded in custom AWS S...
# support
t
Hello there I am creating with API an assistant. I am passing the S3 credentials in my assistant My org's S3 credentials are empty The audio recording is being recorded in MY S3 bucket The video recording is not, it is recorded in YOUR standard S3 bucket Call ID: 85c11d36-924d-4a82-bad2-7f853bccfa9d Video is being recorded there: https://daily-co-call-recordings.s3.us-west-2.amazonaws.com/vapi/bPMmQTA8uI5Z5CaZ6CK2/(ID hidden, DM to get the ID)
a
Hey! To help track down this issue, could you share: - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!
t
Hello @Shubham Bajaj The issue is about the whole recording, not a specific part in the call The video recording is not recorded in our private s3 server while the audio is
a
Hey, just so you know, we don't handle the video recording part — that's managed by Daily. We also can't support sending that data to your S3 bucket. You can suggest adding it to the roadmap here: .
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