we've been facing issues, as the tools calling fea...
# support
t
Tools calling not working , please get a resolution as soon as possible call id : 08dba867-c1ce-4757-91ad-90f9183c0a7e 51779563-b2af-41a9-a12b-fca0818f6e6e @Shubham Bajaj @Vapi Incident @VAPI Tech @Himanshu
k
Hey! To help track down this issue, could you share: - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!
t
no tools are working for any function called, the inspect doesn't even show the functions being called, the conversation carries on, but no data from the functions added to the context
m
You've got to fix this.
k
Looking at the logs: { "role": "bot", "time": 1747382305858.002, "source": "", "endTime": 1747382309728, "message": "I've pulled up the food menu for you. What kind of dish are you interested in?", "duration": 3629.9951171875, "secondsFromStart": 37.260002 }, { "role": "tool_calls", "time": 1747382309055, "message": "", "toolCalls": \[ { "id": "call_3GTxIcp9MaERZ3uQgZOJPetE", "type": "function", "function": { "name": "showServices", "arguments": "{\\"category\\": \\"FOOD\\"}" } } \], "secondsFromStart": 34.954 }, { "name": "showServices", "role": "tool_call_result", "time": 1747382309058, "result": "Success.", "toolCallId": "call_3GTxIcp9MaERZ3uQgZOJPetE", "secondsFromStart": 34.957 } It appears that you were trying to access a different tool (possibly giveFoodMenuList) but instead the assistant chose this one. Also I noticed that the server URL for your functions is as shows: "serverUrl": "" when using the API, the server object is actually split into multiple properties: this may require some prompt reworking for which tool you want to execute for which task, but also I would verify that the formatting of the request is following the documentation