Function calls not working anymore
# support
n
CALL ID - 98493ac8-9c2d-478e-8318-ab258324af8f This is a system that takes restaurant orders and it uses the function-call webhook to pull the restaurant menu. I noticed that the function-call event is no longer being triggered since the past 24 hours. This was working perfectly until 8pm PST May 15, 2025. This is the event: if type == "function-call": #PULL MENU ITEMS I tried to an alternative to listen to tool-call event instead and return the results like this : return {"result": f"Here's whats on the menu. Respond to the customer with this prompt: {prompt_menu}"} But still doesn't work. LLM does not recognize the contents being returned and says it cannot find the menu. This is causing a huge crisis with customers. Please What do I do? This is a production system.
k
Hey! To help track down this issue, could you share: - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!