CALL ID - 98493ac8-9c2d-478e-8318-ab258324af8f
This is a system that takes restaurant orders and it uses the function-call webhook to pull the restaurant menu. I noticed that the function-call event is no longer being triggered since the past 24 hours. This was working perfectly until 8pm PST May 15, 2025.
This is the event:
if type == "function-call":
#PULL MENU ITEMS
I tried to an alternative to listen to tool-call event instead and return the results like this :
return {"result": f"Here's whats on the menu. Respond to the customer with this prompt: {prompt_menu}"}
But still doesn't work. LLM does not recognize the contents being returned and says it cannot find the menu. This is causing a huge crisis with customers. Please What do I do? This is a production system.