Hi! I’m trying to build a workflow in vapi using a Conversational Node that gathers multiple types of information from the caller in a smooth, guided way.
I’ve read the documentation, but it seems like the Conversational Node is mostly described as being used for casual conversation (like small talk at the end of a call).
Is that really the case?
Because what I want is to guide the caller through a structured flow and gather the following:
• Phone number
• Email address
• Detailed info about the job they need help with
• Their address
• If they want to send photos
• And also: greet them in the beginning, and thank them at the end
Is the Conversational Node the right tool for this?
If yes: please explain how to structure it so it gathers multiple fields cleanly.
If no: what should I use instead?
Thanks – I’m really trying to make this work.