Hi, We are developing an AI voice assistant for clinics. It needs to be HIPAA compliant, yet we also require access to call transcriptions. Is there a way to enable HIPAA compliance while still receiving call transcriptions or recordings?

Vapi supports HIPAA compliance, but enabling it disables call logs and transcripts; to access transcriptions while staying compliant, use a HIPAA-compliant transcription service or self-hosted solution with proper BAAs.