Can't assign agent to workflow
# support
a
I am trying to create a basic workflow through UI, but I have no option to attach an agent. - I have created an agent in the assistants page. (Vapi is not an option as a provider) - Create a workflow, all I can do is give it a name. It creates and then drops in a Conversation node, condition node, and second conversation node. - Configuring the conversation nodes only gives me option for Deepgram as a provider. - Starting a call does not give me any audio. - Logs show no assistant assigned, but I can't assign one. I tried creating an agent with the Deepgram provider as well with no luck. The workflow docs here specify to create a provider using vapi, but that is not an option. https://docs.vapi.ai/workflows There is also no "Say" node as stated in the docs or tutortials. Any help is appreciated. https://cdn.discordapp.com/attachments/1373757523269783552/1373757523714375711/image.png?ex=682b92e4&is=682a4164&hm=2670252679a3ba4671db5f50dfc00e1afb4881b04c195019d773d67684112543& https://cdn.discordapp.com/attachments/1373757523269783552/1373757529137479800/image.png?ex=682b92e6&is=682a4166&hm=9ba62ada800bccf6f5ad147789695972d61598e8aa14ba0e6ce15dc32dcac000& https://cdn.discordapp.com/attachments/1373757523269783552/1373757529489936567/image.png?ex=682b92e6&is=682a4166&hm=0c0e80c405451f37fb64b5ceba28955ebf15a7a973d9009dc99b66c414025cc0&
k
Make sure your assistant uses the Vapi provider, assign it in workflow settings (not just nodes), update global voice/transcriber settings, and check call logs for errors like assistant-not-found.
v
same issue here! there is no option like "vapi" to chose as a provider. and the workflow is the same as mentioned...
@Kings_big💫 can you share screenshots of your successful config for reference?
p
Hey ACloudCenter! We are making changes with Workflow. Now you don't need to select Workflow as a model inside the Assistant. Instead, you can use Workflow directly to trigger the phone calls and test it as well. So, go to the phone number section from there you can attach a workflow to an phone number, and inside the workflows page you can test them directly as well.
a
@Shubham Bajaj Hmmm. Still doesn't appear to work from GUI. - I have 2 numbers, one free from Vapi and one imported from my paid Twilio account. - I have tried creating multiple workflows. - I can call both inbound and outbound manually from the Phone Numbers page successfully with my agent. - The *Select Workflow *fields do nothing, no drop down, no selection. - Same with Select Squad field, no drop down, no selection of any kind. https://cdn.discordapp.com/attachments/1373757523269783552/1374259681895252008/image.png?ex=682d6690&is=682c1510&hm=2cf21a61f13f365aa947c0db510d0f49df56e4b6cbacb66d0d3f00296c593cae& https://cdn.discordapp.com/attachments/1373757523269783552/1374259682167750676/image.png?ex=682d6690&is=682c1510&hm=fcbb3342a05f04d49676abf74ea7a02c89f2f1fcc020c99454ceed54953b492e&
p
Hey, I'm sorry to hear about the issues you're facing. If you could record a loom video showing the error or inconsistency in the dashboard along with the steps to reproduce it, that would be really helpful. I can share it with my team, and we'll look into it and try to replicate the issue to find a fix for you.