need to understand about call logs and usge by individual agents how can i track the data by individual agents ?

To track call logs and usage by individual agents, you can use the Call Analysis feature. This tool automatically summarizes each call and extracts structured data, which can then be viewed in the call instance dashboard or retrieved via the API. For more detail, check your assistant’s analysis plan settings to make sure the data you need is being collected and customize analysis properties to tailor insights to your needs. Let me know if you need more help with setting this up.