Outbound SPAM on VAPI Free Number
# support
s
Hello Guys, launching my entire digital campaign and several clients here, but the numbers appear as SPAM, any possibility to get a CNAME registered on that, or fix the problem? Or should I get a number somewhere else like telnyx? And connect it to VAPI? I'm basically losing all my leads on the call stage. Thanks in advance for the Ideas.
v
Thanks for sharing the details. While Vapi allows you to import numbers from providers like Telnyx, the documentation does not mention CNAME registration or direct solutions for numbers being marked as SPAM. Could you clarify if you are looking for branded caller ID (CNAM) support, or is your main concern improving call answer rates and avoiding SPAM labeling? This will help me provide more targeted guidance. Sources: - [Vapi Outbound Calling Docs](https://docs.vapi.ai/calls/outbound-calling) - [Telnyx Integration Guide](https://docs.vapi.ai/telnyx)
a
Hey you will need to buy a number from twilio and then do the CNAME protection.
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