I added 4 forwarding numbers /destinations ( 4 Departments )but it only transfers to the first number assigned. 😩 Please send me article or videos tutorial on how to fix this.

Vapi's

transferCall

function supports multiple forwarding numbers, and you can configure it to transfer to any of them based on your logic. If it's always transferring to the first number, it may be due to how your assistant is set up or how the

destination

parameter is being selected. You can review the official setup and troubleshooting guide here: [Vapi Call Forwarding Documentation](https://docs.vapi.ai/call-forwarding). Quick question: How are you instructing your assistant to choose between the 4 destinations—are you using specific prompts, or is it based on user input during the call? Source: - [Vapi Call Forwarding Documentation](https://docs.vapi.ai/call-forwarding)

this is my test call forwarding prompt. Please let me know if there is somethingg wrong with it. https://cdn.discordapp.com/attachments/1374302714007392256/1374308958550102016/image.png?ex=682d9475&is=682c42f5&hm=3b05041769e12d5bfa4e073a063240a4cf7162412ef55307e8c148f07175d2c9&

You have to add custom tool for transfer call and add destination numbers there so as to transfer call to multiple numbers.

Use Vapi’s dynamic transferCall tool with a server-side transfer-destination-request handler to route calls to different departments based on real-time input, ensuring proper forwarding beyond just the first number.