Unable to Publish Agent
# supports
Santhosh
05/20/2025, 11:32 AMWe have been editing the configuration for the agent and tries to publish it, the publish functionality is not working as expected the agent is not been updated. Even we tried to force refresh and tried it in new browser too.
p
Praveen
05/20/2025, 9:13 PMWe pushed a PR for it and it should be fixed in few hours.
z
Zimraan Anjum
05/21/2025, 4:44 AMim having the same issue too
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Praveen
05/21/2025, 11:55 AMit should be fixed by now. Can you try again?
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Zimraan Anjum
05/26/2025, 2:33 AMthe issue is back again
Zimraan Anjum
05/26/2025, 2:34 AMv
Vapi Support Bot
05/26/2025, 2:35 AMIf the dashboard's "publish" button is not updating your agent, try updating the agent configuration directly via the API as a workaround:
Copy code
http
PATCH https://api.vapi.ai/api/assistants/update
Content-Type: application/json
{
"id": "your-assistant-id",
"name": "Updated Agent Name",
// ...other configuration fields
}"your-assistant-id"Vapi Support Bot
05/26/2025, 2:36 AMIt looks like the agent publishing issue has reappeared for multiple users. Since there is no documented workaround, the best next step is to contact Vapi support and provide details (including screenshots and recent changes). This will help the team investigate and resolve the problem quickly.
Tip: Mention the steps you tried (refresh, new browser) and any error messages you see for faster troubleshooting.
Sources:
- [Vapi Assistant Configuration Reference](https://docs.vapi.ai/api-reference/assistants/update?explorer=true)
- [Vapi Assistant Customization](https://docs.vapi.ai/assistants/assistant-hooks)
Vapi Support Bot
05/26/2025, 2:36 AMIt appears the "Publish" functionality is still not working as expected, even after previous fixes. As this is not standard behavior and has affected multiple users, the best next step is to contact Vapi support directly and provide details (including screenshots and timestamps) so they can investigate further. You can also check the [Vapi status page](https://status.vapi.ai/) for any ongoing incidents. If possible, try logging out and back in, or clearing your browser cache, as a quick test before escalating.
Source:
- [Vapi Knowledge Base Documentation](https://docs.vapi.ai/knowledge-base)
z
Zimraan Anjum
05/26/2025, 2:37 AMis there a workaround on the site as im not using any code for this
im just using the vapi dashboard
v
Vapi Support Bot
05/26/2025, 2:39 AMCurrently, there is no dashboard-only workaround for the "Publish" issue—if you are unable to use the API, the best next step is to contact Vapi support directly and provide details (including screenshots and timestamps) so they can investigate and resolve the problem.
Tip: Before reaching out, try logging out and back in, or clearing your browser cache, as a quick test. If the issue persists, support will be able to assist further.
[Contact Vapi Support](https://docs.vapi.ai/support)
Sources:
- [Vapi Knowledge Base Documentation](https://docs.vapi.ai/knowledge-base)
- [Vapi Support](https://docs.vapi.ai/support)
Vapi Support Bot
05/26/2025, 2:39 AMThere is currently no documented workaround for publishing agents directly from the Vapi dashboard when the "Publish" button fails, aside from using the API. As a next step, please contact [Vapi support](https://docs.vapi.ai/support) with details and screenshots so they can investigate. You can also try logging out and back in, or clearing your browser cache, but if the issue persists, support is your best option for resolution.
Sources:
- [Vapi Knowledge Base Documentation](https://docs.vapi.ai/knowledge-base)
- [Vapi Support](https://docs.vapi.ai/support)
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Praveen
05/26/2025, 1:33 PMHey, sorry to hear about the issue with your account. Could you please record a loom video showing the error or behavior you're experiencing? It would really help us understand the problem better. Also, please share your account email address so we can assist you further.