Vapifault Azure Openai Llm Failed
# support
a
this is the first time i have encountered this error, "Call.in Progress.error Vapifault Azure Openai Llm Failed" call id: 8061b160-e016-4a6c-9c8f-5975228a1eb8 https://cdn.discordapp.com/attachments/1374355577068589136/1374355577320374392/image.png?ex=682dbfdf&is=682c6e5f&hm=215728c61634cad2de39f3ba0355df821980a0528d0294b89c6ec865650fb576&
v
The error
call.in-progress.error-vapifault-azure-openai-llm-failed
indicates a failure with the Azure OpenAI LLM during your call, which could be due to a provider-side issue or integration problem
([Vapi Docs](https://docs.vapi.ai/calls/call-ended-reason)). To help diagnose further, have you recently changed any configuration or API keys related to your Azure OpenAI integration? Source: - [Vapi Docs: Call Ended Reasons](https://docs.vapi.ai/calls/call-ended-reason)
a
It seems there's a validation error on our side. We're looking into it. The error message is: "Couldn't Complete Model Sequence. Request Failed And Sequence Empty (provider: azure-openai, model: gpt-4o-mini-2024-07-18-global, region: eastus, credential: false) (Invalid value for 'content': expected a string, got null.)"
a
hate to be that guy, is there any update on this, we have encountered this issue again. callid: c0d95501-b98b-4087-9b9d-a74b0c120b42 this sadly happened during a demo : (
v
Sorry to hear this issue happened again, especially during a demo. The error
call.in-progress.error-vapifault-azure-openai-llm-failed
means the Azure OpenAI model failed to respond as expected, possibly due to a provider or integration issue ([Vapi Docs](https://docs.vapi.ai/calls/call-ended-reason)). Actionable next step: Please contact Vapi support with your call ID (
c0d95501-b98b-4087-9b9d-a74b0c120b42
) and a description of the error. This will help the team investigate and provide a targeted resolution. Source: - [Vapi Docs: Call Ended Reasons](https://docs.vapi.ai/calls/call-ended-reason)
Sorry to hear this is still happening. The error
call.in-progress.error-vapifault-azure-openai-llm-failed
means the Azure OpenAI LLM failed during your call, often due to a provider-side or integration issue. Since the error message mentions an "Invalid value for 'content': expected a string, got null," please double-check that your assistant's prompt and all message content fields are always non-null strings. If the issue persists, gather the affected
call_id
and reach out to [Vapi Support](https://docs.vapi.ai/support) for further investigation, as recommended in the [Vapi Docs](https://docs.vapi.ai/calls/call-ended-reason). Source: - [Vapi Docs: Call Ended Reasons](https://docs.vapi.ai/calls/call-ended-reason)
a
Sorry about the validation error. I'm on it and will get this fixed.
It is fixed.