atharane
05/20/2025, 11:58 AMVapi Support Bot
05/20/2025, 11:59 AMcall.in-progress.error-vapifault-azure-openai-llm-failed
indicates a failure with the Azure OpenAI LLM during your call, which could be due to a provider-side issue or integration problem ([Vapi Docs](https://docs.vapi.ai/calls/call-ended-reason)).
To help diagnose further, have you recently changed any configuration or API keys related to your Azure OpenAI integration?
Source:
- [Vapi Docs: Call Ended Reasons](https://docs.vapi.ai/calls/call-ended-reason)Aniah
05/20/2025, 9:15 PMatharane
05/23/2025, 12:54 PMVapi Support Bot
05/23/2025, 12:55 PMcall.in-progress.error-vapifault-azure-openai-llm-failed
means the Azure OpenAI model failed to respond as expected, possibly due to a provider or integration issue ([Vapi Docs](https://docs.vapi.ai/calls/call-ended-reason)).
Actionable next step: Please contact Vapi support with your call ID (c0d95501-b98b-4087-9b9d-a74b0c120b42
) and a description of the error. This will help the team investigate and provide a targeted resolution.
Source:
- [Vapi Docs: Call Ended Reasons](https://docs.vapi.ai/calls/call-ended-reason)Vapi Support Bot
05/23/2025, 12:55 PMcall.in-progress.error-vapifault-azure-openai-llm-failed
means the Azure OpenAI LLM failed during your call, often due to a provider-side or integration issue. Since the error message mentions an "Invalid value for 'content': expected a string, got null," please double-check that your assistant's prompt and all message content fields are always non-null strings.
If the issue persists, gather the affected call_id
and reach out to [Vapi Support](https://docs.vapi.ai/support) for further investigation, as recommended in the [Vapi Docs](https://docs.vapi.ai/calls/call-ended-reason).
Source:
- [Vapi Docs: Call Ended Reasons](https://docs.vapi.ai/calls/call-ended-reason)Aniah
05/23/2025, 12:56 PMAniah
05/24/2025, 10:50 PM