Vapi not responding
# supports
Surbhi Panchal
05/20/2025, 1:02 PMI am trying to sign up since an hour, still not able to sign up, the Dashboard keeps on loading but does not showing anything.what to do now?
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Vapi Support Bot
05/20/2025, 1:03 PMIf the Vapi dashboard is not loading and you can't sign up, the best next step is to contact Vapi support directly:
- Email: [support@vapi.ai](support@vapi.ai)
- Discord: [Join the Vapi developer community](https://discord.com/invite/pUFNcf2WmH) and post in the #support channel for real-time help.
This will ensure your issue is seen and addressed by the Vapi team as quickly as possible.
Source:
- [Vapi Support Documentation](https://docs.vapi.ai/support)
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Aniah
05/20/2025, 9:16 PMCan you send me your account email address?
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Surbhi Panchal
05/21/2025, 4:44 AMsurbhicseng@gmail.com
Surbhi Panchal
05/21/2025, 4:54 AMhere the loom video
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Aniah
05/21/2025, 11:56 AMI see you've deleted your account. Let me know if you need help with the login issue on the vapi.
https://cdn.discordapp.com/attachments/1374371681216495687/1374717595118469201/image.png?ex=682f1107&is=682dbf87&hm=275199e45f8a07e12f8f9473c4f08b03d6a92fb3a342724f704cf4e3aa772bfa&
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Surbhi Panchal
05/21/2025, 1:35 PMI just want to again create my account using the same email Id
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Aniah
05/22/2025, 4:14 AMHey Surbhi Panchal, your account has been deleted, and now you can create your account again.