CALENDAR EVENT BOOKING ISSUE
# support
a
ITS SEETING MEETING FOR WRONG TIME
v
Thank you for reporting the issue. To help resolve the problem with meetings being set at the wrong time, could you please share an example of the time you selected versus the time that was actually booked? This will help us identify if it's a time zone, input, or system issue. Sources: - [GoHighLevel Integration Documentation](https://docs.vapi.ai/tools/go-high-level) - [Google Calendar Integration Documentation](https://docs.vapi.ai/tools/google-calendar) - [Prompting Guide Error Handling](https://docs.vapi.ai/prompting-guide)
a
I SELECTED 12.30PM BUT TI BOOKED FOR 5PM
NOW AGAIN I DID FOR 2PM, BUT IT BOOKED FOR 6.30PM
ALSO I USED GOOGLE SHEETS TOOL, BUT NO DATA WAS TRANSFERRED TO IT
a
Hey! To help track down this issue, could you share: - The call ID
a
055c9026-93cc-4fbc-a566-1ed64de36f88
c6210633-3c80-4c6a-befb-51518be8925a
a
Copy code
{
      "name": "google_calendar_tool",
      "role": "tool_call_result",
      "time": 1747765623254,
      "result": "{\n  \"kind\": \"calendar#event\",\n  \"etag\": \"\\\"3495531244166046\\\"\",\n  \"id\": \"o010dgnjb4t62bd1gsqrup06ms\",\n  \"status\": \"confirmed\",\n  \"htmlLink\": \"https://www.google.com/calendar/event?eid=bzAxMGRnbmpiNHQ2MmJkMWdzcXJ1cDA2bXMgamFpbnppbW1pYWlAbQ\",\n  \"created\": \"2025-05-20T18:27:01.000Z\",\n  \"updated\": \"2025-05-20T18:27:02.083Z\",\n  \"summary\": \"Lead Nurturing\",\n  \"creator\": {\"email\": \"jainzimmiai@gmail.com\", \"self\": true},\n  \"organizer\": {\"email\": \"jainzimmiai@gmail.com\", \"self\": true},\n  \"start\": {\n    \"dateTime\": \"2025-05-24T18:30:00+05:30\",\n    \"timeZone\": \"UTC\"\n  },\n  \"end\": {\n    \"dateTime\": \"2025-05-24T19:30:00+05:30\",\n    \"timeZone\": \"UTC\"\n  },\n  \"iCalUID\": \"o010dgnjb4t62bd1gsqrup06ms@google.com\",\n  \"sequence\": 0,\n  \"attendees\": [\n    {\n      \"email\": \"ankhawkjain@gmail.com\",\n      \"responseStatus\": \"needsAction\"\n    }\n  ],\n  \"reminders\": {\"useDefault\": true},\n  \"eventType\": \"default\"\n}",
      "toolCallId": "1747765621396-us3rqanrt",
      "secondsFromStart": 184.966
    },
The timezone in the result section says UTC. Once you get that changed, this issue will be resolved. Make sure to tell the prompt to make appointments in the timezone you want. Also you can utilize the {{now}} variable to tell the assistant what the current date and time is so you don't have to modify the prompt often.