Unexpected Plan Change from Vapifree to Vapi start...
# support
i
Hey, I originally had a free WAPI plan on my account, which included 1,000 minutes. However, I’ve noticed that my account has been changed to the WAPI Startup plan. Could you please confirm whether I’m now expected to pay $1,000 per month for this plan? If so, is it possible to switch back to the Free plan or a pay-as-you-go option? The free plan is more than enough for my needs, as I’m currently just testing WAPI for my business and don’t require more than 1,000 minutes per month.
Organization ID: dcff7ff8-4b69-4fb5-bbc0-b83cc46f2ef9
p
Hey Ihar, your account hasn't been changed to the startup plan. In case you've been charged, let's say for 1% of the chances, I will make sure that you get the refund.
i
Thank you! As I understand, the Startup Plan is now essentially the same as the Pay-As-You-Go Plan, and it doesn’t include any fixed monthly fee like $800 or $1000. Could you please confirm this?
p
You will not be charged $800 or $1000.
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