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AssistantID not getting captured
# support
a
v
Suggestion: Check that your phone number is correctly linked to an assistant or a working server URL for dynamic assignment. You can do this by updating your phone number with a PATCH request:
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json
PATCH /phone-number/{id}
{
  "assistantId": "your-assistant-id",
  "server": { "url": "https://your-server.com/api/assistant-selector" }
}
Make sure your server responds within 7.5 seconds to avoid "No Assistant Assigned" issues. [See more in the docs](https://docs.vapi.ai/assistants/personalization#configure-your-phone-number-to-use-your-server) Sources: - [Personalization with user information](https://docs.vapi.ai/assistants/personalization) - [Setting Server URLs](https://docs.vapi.ai/server-url/setting-server-urls)
Suggestion: Check that your server endpoint for assistant selection is reliably returning an assistant configuration within 7.5 seconds for every inbound call. If the endpoint fails or times out, Vapi will not assign an assistant, resulting in "No Assistant Assigned." Here’s a sample response your endpoint should return:
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json
{
  "assistantId": "asst_customersupport",
  "assistantOverrides": {
    "variableValues": {
      "customerName": "John Doe",
      "accountType": "Premium",
      "joinDate": "2022-01-01"
    }
  }
}
Ensure your endpoint is highly available and implements fallbacks for missing data to avoid this issue. [See documentation for details](https://docs.vapi.ai/assistants/personalization#implement-your-server-endpoint). Source: - [Personalization with user information | Vapi Docs](https://docs.vapi.ai/assistants/personalization)
v
The Assistant ID won't show up if you're using a transient assistant.
a
Hi Sahil, Not used transient assistant .. i have just done talk to assistant from the dashboard only
v
Did you delete that assitant afterwards? Can you send me the call_id?
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