We're not receiving any post call reports now due to an error "The call failed to process. The error was structuredData is missing in analysis." This happened out of nowhere and we have not made any updates to the Structure Data plan. Have looked at the calls within Vapi and these calls should have definitely been processed. It's happening with every single call now. Some Call IDs: dd0f1e16-4e4a-4a25-8742-8121c2b9bfb1 146ff02a-d878-4113-92e5-ae0d6e232c0e 1a205831-1497-44ab-a921-3d658d59d0dd

It’s been 2 days. Please advise if this is fixed.

Hey Liv and Lendell, we have fixed this issue, and to make your analysis plan work again, you have to re-publish your analysis plan using the VAPI dashboard, and then try two to three test calls. Let me know how it goes for you.

The problem persists for me as well despite assurances from the team that it has been fixed. Unclear if anyone is even working on resolving it since they insist it is working

To resolve the "structuredData is missing in analysis" error, please re-publish your analysis plan using the VAPI dashboard and then run 2–3 test calls. If the issue persists after these steps, it is recommended to contact Vapi support directly for further assistance, as the documentation does not provide additional troubleshooting for this scenario. Let us know if re-publishing resolves the problem for you! Source: - [Vapi Call Analysis Documentation](https://docs.vapi.ai/assistants/call-analysis)

Message marked as helpful by @Haii! 🎉

@Shubham Bajaj we've published our the analysis plan and it's resolved the issue for us. I will keep this ticket as Unsolved though for @mike

It looks like re-publishing the analysis plan using the VAPI dashboard and running a few test calls has resolved the "structuredData is missing in analysis" error for some users. If you've already tried this and the issue still persists, you're not alone—others have reported ongoing problems as well. Your feedback is important, and it's helpful to know that the solution worked for some but not all cases. If anything changes or you find a workaround, sharing your experience could be valuable for others in the same situation!

the structured schema is back n dashboard but on end call report it s totally missing ,why?this is the callerd id :b90aeed2-f376-435d-820a-6af2050bb2df

If the structured data schema is visible in your dashboard but missing from the end call report, and re-publishing your analysis plan did not resolve it, the best next step is to contact Vapi support directly with your call ID. There is no documented troubleshooting for this specific scenario, so providing your call details to support will help them investigate backend issues or processing errors. You can reference the [Vapi Call Analysis Documentation](https://docs.vapi.ai/assistants/call-analysis) when reaching out to support for context. Source: - [Vapi Call Analysis Documentation](https://docs.vapi.ai/assistants/call-analysis)

It is fixed. Can you try making a new call?

callerd id:878a3f44-dbee-496b-b47f-aae3fba3cd4d

Since the structured data schema is visible in your dashboard but missing from the end call report—even after re-publishing your analysis plan and running new test calls—the best next step is to contact Vapi support directly with your call ID. There is no documented troubleshooting for this scenario, so providing your call details will help the support team investigate and resolve the issue. You can reference the [Vapi Call Analysis Documentation](https://docs.vapi.ai/assistants/call-analysis) when reaching out to support for context. Source: - [Vapi Call Analysis Documentation](https://docs.vapi.ai/assistants/call-analysis)

No it’s NOT working and it’s been 2 days. It’s crucial for our customers. Can we have more updates about it?

There is no official update or workaround documented for the ongoing issue with missing structured data in end call reports and webhooks. The best next step is to contact Vapi support directly with your affected call IDs so they can investigate your case. You can reference the [Vapi Call Analysis Documentation](https://docs.vapi.ai/assistants/call-analysis) when reaching out for context. If you receive any updates or a resolution from support, sharing it here could help others facing the same problem. Source: - [Vapi Call Analysis Documentation](https://docs.vapi.ai/assistants/call-analysis)

@mike did you got chance to publish your assistant analysis plan again? cc: @Haii

i published the assistan again and got them back

There isn't an official update or universal workaround for the missing structured data in end call reports and webhooks. However, some users have reported that re-publishing the assistant analysis plan resolved the issue for them, while others are still experiencing problems. If you recently re-published and the data returned, that's a positive sign. If the issue persists, it appears that a consistent solution hasn't been identified yet. If anyone receives further updates or finds a reliable fix, sharing it here could be helpful for others facing the same problem.